Do you have questions about the window replacement process?

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FAQs About Our Window Replacement Process

From one-company accountability and industry-leading limited warranty to our exceptional people and impressive technology, we answered your top questions about the Renewal by Andersen process.

Learn What to Expect During Your Window Replacement Journey

If you've been considering upgrading your windows, you may have a lot of questions about the process. And that’s totally understandable—after all, for most homeowners, window replacement isn’t something they’ve ever done before. And it’s a big decision to make, on all fronts. Your windows can have a significant impact on your home's aesthetics, energy efficiency, and overall comfort.

We know getting your questions answered and working with a company you feel comfortable with and you can trust is important. That's why we've put together this comprehensive guide to answer all of your frequently asked questions about Renewal by Andersen's window replacement process. From helping you determine when it's time for a replacement to providing details on our materials; from knowing who will be working on each aspect of your project to understanding your financing options, we've got you covered.

So, whether you're just starting to think about new windows or ready to speak with a window expert, we’re here with all the information you’ll need to take the next step in your window replacement project.

Questions we'll cover (jump to section):

How do I know if it's time to replace my windows?

If you're like most homeowners, you probably don't think about your windows very often—until things start to go wrong. Over time, windows can become worn and outdated, causing a variety of issues, such as drafts, leaks, and difficulty opening and closing. If you notice these signs, it's a good indication that it may be time for a replacement.

Learn Reasons to replace windows, cracked or damaged glass
Cracked or damaged glass can be a safety hazard, and can also allow water or other elements to seep into your home.

If you're experiencing any of these problems, it may be time to consider replacing your windows:

  • Drafty windows: This is one of the most common signs that your windows need to be replaced. Drafty windows can make your home uncomfortable and can also lead to higher energy bills.
  • Cracked or damaged glass: Cracked or damaged glass can be a safety hazard and can also allow water or other elements to seep into your home.
  • Difficulty opening or closing: If your windows are difficult to open or close, it may be time to replace them. Windows that are difficult to operate can be especially troublesome for elderly people or those with mobility issues.
  • Increased energy bills: If your energy bills have been increasing steadily, it may be due to drafty windows. Replacing your windows with energy-efficient ones can help you save money on your energy bills.

Do I have to replace all windows at one time?

No, you do not have to replace all of your windows at once. You can replace your windows gradually, prioritizing the ones that need the most attention first. This can allow you to spread out the cost of your project over time.

However, there are also some advantages to replacing all of your windows at once. This can create a more cohesive look for your home. Also, you may be able to take advantage of volume discounts, and it can help improve the energy efficiency of your home more quickly. If you are considering replacing all of your windows, it is important to weigh the pros and cons carefully to make the best decision for your home.

Here are some factors to consider when deciding whether to replace all of your windows at once or gradually:

  • The condition of your windows: If your windows are in poor condition, it is best to replace them all at once. This will prevent you from having to deal with multiple window replacements in the future.
  • Your budget: Replacing all of your windows at once can be a significant expense. You may be able to save on the overall cost of your project by taking advantage of volume discounts for buying multiple windows. Financing options can also help make large-scale projects more attainable and fit within your budget.
  • The look of your home: If you’re concerned about the aesthetic impact of replacing your windows, you may want to consider replacing them all at once. This will create a more cohesive look for your home. If you’re doing a whole-home remodel or changing other aspects of your exterior—elevation changes, new siding and roof, etc.—replacing your windows at the same time can help pull the look together.
  • Your energy efficiency goals: If you are looking to improve the energy efficiency of your home, replacing all of your windows at once can be a good option. By having more energy-efficient windows in your home, you could save money on your energy bills.

What materials do you use?

Renewal by Andersen uses high-quality materials to provide durable and energy-efficient windows. Our exclusive, Fibrex® composite material combines the strength and insulative properties of wood with the low-maintenance benefits of vinyl. This innovative material is resistant to rotting, warping, and cracking,* making sure that your windows will remain beautiful and functional for years to come—with low to no maintenance on your part.

Furthermore, Renewal by Andersen offers a wide array of energy-efficient glass options to suit your specific needs and climate. These options include Low-E ® glass, which reflects heat back into your home during the winter and keeps it out during the summer. We also offer Enhanced Triple Pane Glass, which helps retain more heat inside your home, while more cold air is kept out. By incorporating these advanced materials into your windows, you can save money on your energy bills while enhancing your home's comfort.

In addition to their exceptional performance, Renewal by Andersen’s® Acclaim™ windows are highly customizable to match your home's unique style. With a variety of colors, finishes, and hardware options to choose from, you can design windows that perfectly complement your home's exterior and interior. Our advanced technology provides more color options, including black, dark green, brown, and red finishes that resist sun and heat damage. Unlike a painted surface that requires labor intensive processes to maintain, our Fibrex® material is virtually maintenance-free, and guaranteed not to fade or weaken when exposed to extreme temperatures and other weather elements. Whether you prefer a classic white finish or a bold black look, Renewal by Andersen has the perfect windows for you.

Is financing available?

We understand that window replacement can be a significant financial investment, which is why we offer a variety of flexible financing options to help make your project more affordable and fit your budget. Additionally, Renewal by Andersen offers special promotions throughout the year, so be sure to inquire about current offers when you schedule your free consultation.

What does Renewal by Andersen’s full-service window replacement process look like?

Here's a step-by-step guide on what to expect during your window replacement:

  • Consultation and measurements: A Renewal by Andersen representative will visit your home to discuss your window replacement needs and take precise measurements of each window opening.
  • Ordering and manufacturing: Once you have selected your windows and approved the quote, Renewal by Andersen will place an order for your custom-made windows. Every unit that we make has an order and a name attached to it. When an order comes down the line, our plant workers take care of your project because we know that this is YOUR window, not just another order.
  • Real-time project updates: Once you place your order, Renewal by Andersen will keep you informed at each stage of your project and will be available to answer any questions you may have.
  • Installation: The Renewal by Andersen installation team will arrive at your home on the scheduled installation date. They will remove your old windows and install your new windows, taking care to protect your home and clean up any mess.
  • Final inspection: Once the installation is complete, a Renewal by Andersen representative will conduct a final walk-through to make sure everything ordered was installed and you know how to operate and maintain your new windows.
  • Frequently asked questions about design consultation
    A representative will visit your home to discuss your window replacement needs.
    Frequently asked questions about installing
    Renewal by Andersen installers bring precision to every window installation.
    Renewal by Andersen installers bring precision to every window installation.

    What should I expect during Renewal by Andersen's free consultations?

    Some of our homeowners already know exactly what they want when our design consultant walks in the door—they know the number of windows, what style, what colors, even which glass option. But for many homeowners, this is uncharted territory, and they are looking to learn as much as they can.

    First and foremost, your Renewal by Andersen representative is there to listen to you, so whether you have five questions or fifty, you will be able to cover them.

    Renewal by Andersen in home consultation
    A Renewal by Andersen representative will visit your home to discuss your window replacement. 
    During the visit, your representative will discuss your window replacement needs and assess your current windows. They’ll take measurements of each window opening to ensure your custom windows fit perfectly. The representative will also provide you with a personalized quote for your window replacement project, detailing the cost of the windows with installation.

    In addition to discussing the specifics of your project, the consultation is an opportunity for you to learn more about Renewal by Andersen and our products. The representative will show you samples of window options and explain the different styles, materials, and features available. They will also answer any questions you have about the window replacement process, including the timeline, any disruptions to your home, and the warranties that come with Renewal by Andersen® Acclaim™ windows and Ensemble™ entry doors (where available), as well as Andersen® patio doors.

    By the end of the consultation, you will have a clear understanding of the scope of your replacement project and the cost involved. You will also be able to make informed decisions about the style, material, and features of your new windows. With Renewal by Andersen's commitment to exceptional craftsmanship and customer satisfaction, you can trust that your window replacement project will be a success.

    How do I select the right windows for my home?

    Selecting the right windows for your home isn't just about aesthetics, it's about functionality and comfort, too. When it's time to replace your windows, making the right choice can significantly enhance both the look and feel of your home. Let’s explore how to pick the perfect windows for your space.

    exterior of a house with Renewal by Andersen windows
    Renewal by Andersen window styles

    Explore window styles

    Selecting the right windows for your home requires thoughtful consideration of various factors that impact both aesthetics and functionality. The style of your home can also play a role in determining the right window design. Consider these window styles and how they can impact your home:

    • Double-hung windows: Ideal for traditional homes, these windows offer excellent ventilation options, as you can open both the top and the bottom sash.
    • Casement windows: Perfect for hard-to-reach places, casement windows crank open fully, allowing for maximum air flow and easier cleaning.
    • Gliding windows: These are great for rooms facing walkways or patios, because they don’t protrude when open, providing a sleek, space-saving option.
    • Picture windows: While these don’t open, they offer expansive views and abundant natural light, making them perfect for living rooms.

    Choose the right glass

    The climate in your area is another essential factor to consider. If you live in a region with extreme temperatures, energy-efficient windows with high-performance glass solutions can help regulate interior temperatures and reduce energy consumption. Here are a few examples of glass solutions to consider:

    • Low-Emissivity (Low-E) Glass: Perfect for seasonal climates where both heating and cooling costs are a concern, our Low-E4 Glass helps keep your home warmer in winter, cooler in summer, and blocks 84% of harmful UV rays.
    • SmartSun™ Glass: Exceptional in hot climates where the air conditioner struggles to keep up with the sun streaming in through the windows. SmartSun Glass blocks 95% of harsh UV rays that not only heat up the room but can damage drapes, artwork, and furniture.
    • Enhanced Triple Pane Glass: A great choice for colder climates where more months of the year are spent heating the home. With Enhanced Triple Pane Glass, more heat is retained inside your home, while more cold air is kept out.

    If you’re feeling overwhelmed with all the choices and window options, your design consultant is here to help. They have extensive window knowledge and can help you select the perfect window that fits your home’s needs and aesthetic.

     

    What happens after I order my windows?

    After you decide to move forward with Renewal by Andersen, your project specs are sent to our newly expanded state-of-the-art manufacturing facility in Cottage Grove, MN—only a few miles down the river from where Andersen Corporation came to life over 100 years ago. Your windows are custom crafted and made to order with precision and care by our dedicated employees, who take great pride in their work.

    Want to go behind the scenes at our manufacturing facility and see a bit more of what it takes to build a window? Check it out below:

    Next, track the progress of your project through our online portal for homeowners called MyPROJECT. This online portal allows you to receive appointment reminders for your final measure and installation. You’ll also have access to contact information, along with photos of each team member, so you can put a face to a name. If you have questions or concerns, you can email your team through the portal for a one-stop shop to stay organized and up to date on your project.

    Once your windows are ready, Renewal by Andersen's experienced installation team will work efficiently to minimize disruption to your home during the replacement process. They will take precautions to protect your floors and furniture, and they will clean up any mess before they leave. Depending on the number of windows, the type of installation, and the size of your home, the installation process typically takes one to four days.

    Who installs the windows?

    We are a full-service window replacement company—meaning we handle all aspects of the process, including installation. We know that even the best window is only as good as the installer and installation behind it, which is why we warrant our installation, as well as our products…and why our certified and experienced installation teams are dedicated to delivering exceptional craftsmanship and customer satisfaction. Our rigorous Certified Master Installer program takes expertise to the next level through meticulous training and adherence to our highest standards.

    Installation of Windows by Renewal by Andersen
    Our installers unloading a custom window for installation day.
    Renewal by Andersen Window installation
    Installers carefully placing a double-hung window, ready for installation.
    Installers carefully placing a double-hung window, ready for installation.
    Installation of your Acclaim™ replacement windows isn’t simply a matter of putting a standard-size window into a hole in the wall. It’s a matter of expertly fitting YOUR custom window into YOUR home.

    Renewal by Andersen’s installers’ ability to do that—and do it with care, respect, and professionalism—is what sets us apart from competitors. Your crew is made up of a team of people who take professional pride in their work, and in their relationships with individual homeowners.

    Our installation professionals possess the knowledge and skills to handle even the most complex window replacement projects. They will take the time to understand your specific requirements, making sure the installation process aligns perfectly with your vision and expectations.

    What's the warranty on your windows?

    Renewal by Andersen takes great pride in the quality of our products and craftsmanship, which is why we offer some of the strongest warranties in the industry*. Our windows are backed by fully transferable, non-prorated, limited warranties that cover both the products and installation. This means that if you sell your home within the terms of the limited warranties, the warranties can be transferred to the new owner, providing them with the same peace of mind that you enjoyed.

    Renewal by Andersen's warranties are a testament to our commitment to providing customers with high-quality products and exceptional service. By choosing Renewal by Andersen, you can rest assured that your investment is protected and that you will enjoy beautiful, energy-efficient windows for many years to come.*

    What happens if I need service on my Renewal by Andersen® Acclaim™ replacement windows?

    If you ever need service on your Renewal by Andersen® Acclaim™ windows, our team is here to help. You can contact us by phone, email, or online chat. When possible, we offer a virtual assessment with a service tech to evaluate the issue. In many cases, our techs can quickly troubleshoot simple window issues with the homeowner through these virtual assessments. If a virtual assessment is not possible, or if the issue is more complex, an in-home visit will be scheduled with a service tech to resolve the problem.

    Our service technicians are highly trained and experienced in servicing Renewal by Andersen® windows. They have access to all the necessary parts and materials to complete the repairs for products under warranty. Additionally, we are often able to provide service for units beyond their warranty at a cost.

    What happens to my warranty if I sell my home?

    If you sell your home before the warranty expires, the limited warranty on your Renewal by Andersen® Acclaim™ windows is fully transferable. No further action is needed from you when you sell your home.

    Have other window replacement questions?

    We hope this guide has provided you with a thorough understanding of our window replacement process and instilled confidence in you to take the next step. Investing in your home is important; it is your sanctuary, and taking good care of your home makes sure it continues to provide comfort.

    Replacing your old, inefficient windows with custom-crafted Acclaim replacement windows from Renewal by Andersen can lead to enhanced energy efficiency, help lower energy bills, and improve home comfort. These benefits not only make your living space more enjoyable, but also serve as a well-worth investment for you and your family.

    Renewal by Andersen is committed to serving homeowners with top-tier products and exceptional service, ensuring that every aspect of your window replacement project is handled with care and precision. If you have any additional questions or would like to see firsthand how our solutions can transform your home, we invite you to schedule a free consultation. Let us help you make your home the best it can be, reflecting your style and needs while optimizing comfort and functionality.

    *See the Renewal by Andersen limited warranties for details.