Sales Training Manager

Job Overview:	
The purpose of this position is to support the sales manager in leading the sales team and ultimately increasing the branch bookings by increasing the effectiveness, as measured by close rate and revenue per appointment (RPA) of individual sales representatives and the team by providing coaching and training focused on improving sales process skills, product, installation and industry knowledge.  

Responsibilites and Duties: 

Implement new hire training for sales representatives to assure representatives are effective as timely and effectively as possible.
Ride-a-long training. Complete a minimum of 3 ride-along visits per week focused on new sales reps and underperformaing sales reps. Use a process of both observation and demonstration in the home to train. Debrief with sales reps and document results. Providing performance feedback to improve over all performance .

Analyze individual and team sales metrics to determine focus areas of training for individuals, sub-sets and the entire sales team. Develop and deliver specific training to increase effectiveness within identified areas or improvement including-close rate, RPA, first time close, use of EnabledPlus and rSuite, quoting accuracy, installation knowledge and financing.
Responsible for running, non-rep assigned follow up appointments; maximizing the sales potential from these previously run appointments.

Partners with sales managers in determining lead allocation on a daily basis.
Partner with product knowledge experts in the development and delivery of product knowledge and installation knowledge training to increase effectiveness of sales representatives.

Partner with installation manager, internal operations manager, and tech measures on identifying areas of improvement within the sales support process. Provide necessary training and support to sales reps and team to continuously improve back office sales processes and paperwork.

Development and implementation of sales contests to focus on specified deliverables.
Develop and implement sales training topic to be delivered at weekly sales meeting.
Participate and support the ongoing sourcing, recruiting and selection of sales representatives.
Partners with sales reps in resolving open questions and issues post tech measure process.
Other duties as assigned by General Manager.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
Four year degree or an equivalent combination of education and experience.

Other Qualifications:
Sales management experience a plus
Five or more years of In-home sales experience 
Computer skills and management of computer-based information
Planning and goal setting skills
Strong communication skills
Financial knowledge
Decision making
Customer orientation
Tolerance of ambiguity
Results orientation
Training/Coaching
Providing performance feedback
Energizing others